How the automation works

A grounded, WhatsApp-native support assistant, set up and reviewed by our team \u2014 not a self-serve bot builder. Here's what we need from you, and what happens after.

What we need from you

Your WhatsApp number

The number your customers already message, or a new one you'd like to dedicate to automated support.

Your business name & type

So we can set your account up correctly and tailor the assistant to your industry.

Your knowledge base

FAQs, policies, product info, or any documents you want the assistant to answer from. Plain text or documents both work — we handle formatting.

A point of contact

Someone on your team we can loop in when the assistant doesn't know an answer and a customer needs a human.

What happens after you reach out

1

You send us your content

FAQs, policies, or docs — via WhatsApp or the onboarding form.

2

We set up your account

Your content is indexed so the assistant can search it accurately, and your WhatsApp number is connected.

3

Your customers message you

Every incoming WhatsApp message is answered automatically, grounded only in your content.

4

You review anytime

A dashboard shows every conversation, so you can see exactly what was answered and how.

Ready to send over your details?

Pick a package and fill in your business details, or just message us directly.